UX Content & Copy Specialist

Founded in 2012 by cyber-security experts Eduardo Cruz, Josep Gaspar, and Josh Gabel, Qustodio is the global leader in online safety and digital wellbeing for families. In 2022, Qustodio became part of the Qoria group, protecting every child's digital journey though a world-class collaboration between schools, parents, and educators in cyber safety. Qoria's mission is to support families and schools to live and navigate smarter in an increasingly connected world. Together, we help millions of families and educators across the globe protect children from online harm, while promoting healthy digital habits and awareness.

We’re looking for a UX Content & Copy Specialist to craft intuitive, accessible experiences that help millions of parents keep their children safe online. You’ll shape product flows, in-product language, content frameworks, naming, and launch campaigns.

This role focuses on our core experiences, with a primary focus on English-speaking markets like the USA, UK, and Australia.

What You'll Be Doing with Us:

As a key member of the Product team, you'll craft impactful in-product copy that empowers users to achieve their goals. You'll be involved throughout the entire product lifecycle, from inception to market launch.

• Own Entire Product User Experience: Take full responsibility for the creation, evolution, editing, and consistency of all in-product and product-related content across the platforms and user journeys, ensuring it aligns with our brand voice and enhances the user experience.

• Own and Evolve the Brand Voice: Lead the development and maintenance of Qustodio's tone of voice and style guidelines, ensuring all materials, both new and existing, are consistent and aligned with our brand book.

• Create Engaging Content Across Channels: Produce compelling content for marketing campaigns, product feature launches, updates, deprecation notices, fixes, and more.

• Co-own Support Content: Write and edit content with the CS team for our Help Section, ensuring clarity, consistency, and alignment with brand standards.

• Lead Localization Efforts: Oversee and drive localization initiatives, ensuring that product experiences maintain the highest quality across all languages.

• Collaborate Across Teams: Take ownership of cross-functional projects, proactively identifying opportunities and collaborating with multiple teams to drive success.

Requirements:

• Native English Speaker: Fluency in English is required; proficiency in Spanish or other languages is a plus.

• Exceptional Writing Skills: Strong writing abilities with a focus on clarity, accessibility, and user-centered design.

• Experience in Content Creation: Proven experience writing for marketing campaigns, blogs, apps, websites, and product UX copy for both web and mobile interfaces.

• Multitasking in a Fast-Paced Environment: Ability to effectively manage competing priorities in a dynamic, fast-moving environment.

• Collaborative Team Player: Enjoys working closely with designers, researchers, marketers, product managers, and engineers to deliver the best product experience.

• Organized, Motivated, and Proactive: Highly organized, adaptable, and proactive with a strong sense of ownership and accountability.

• Familiar with Product Content Tools: Experience using tools like Figma, Lokalise, or similar platforms to create, manage, and scale content.

What we offer you:

• Great culture—we are friendly and emphasize both teamwork and fun.

• Our company is home to over 18 nationalities.

• Flexible working hours—and there are possibilities to work from home.

• Interesting challenges in a fast-growing technology company for you to grind your skills.

• Competitive salary range.

• Private health insurance.

• In-house training and team building events.

• A modern and fully equipped office headquarters in Barcelona’s city center.

• Daily supply of fruit and beverages.

• Daily lunch catering.

• 23 days of holidays per year, plus half a day off on your birthday.

• Flexible benefits.